We provide a great customer experience each time you shop with your Uniquesbd.com If you are not satisfied with your purchase, we ensure a ‘Replacement Guarantee’. We will replace your purchased product if the product has any defect from its manufacturer or if the product is not the same one you ordered.
All you need to do is give us a call or drop an email at shopunique099@gmail.com within a period of 07 days from the date of delivery. However, please return the product with the tags intact and in their original packaging, in an unwashed and undamaged condition. Replacement for products is subject to inspection and checking by the UniquesBD team. Replacement cannot be possible if the product is burnt, damaged by a short circuit, or broken by the customer.
We give you the option of taking back the product from your doorstep in Dhaka. If reverse pickup is not possible from your doorstep, you can send it by courier. Damages due to neglect, improper usage, or application will not be covered under our ‘Replacement Guarantee’.
